Marcheur
 •Â
lost sim card not yet activated
Hello All,
I ordered a sim card but B-Post lost it and I did not received or activated it. I tried again to order a new one online, but the process it's stuck now that I have already subscribed once. The free contact number is not working and I cannot unlock the situation. How should I do?
Solution officielle
Rizlaine
+18 plus
Community Manager
 •Â
Hello @Umbra
That’s not great 🙃
Don’t worry, it’s normal that you can’t make the same request online again. You can contact us directly via chat, WhatsApp, or our Facebook and Instagram pages. We will do what is needed to send you a new SIM card as soon as possible.
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