Sadulla's profile

Marcheur

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2 Berichten

New sim card

Hello, I can't order an STM card through the website. I'm not a Belgian citizen and can't register with It's Me. I have a diplomatic ID. The website redirects me to It's Me.

Backpacker

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470 Berichten

Hello @Sadulla ,

Here follows the countries ok for id with itsme...

https://support.itsme-id.com/hc/en-us/articles/23557774740119-Activate-without-a-Belgian-ID-document 

If not OK, maybe you can try to register in a shop by Orange.

Best is to contact the personnel of your ambassy.

Marcheur

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2 Berichten

I want to buy a new SIM card for my husband. We have a Diplomatic ID. Is it possible to get one without ITSME?

Backpacker

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470 Berichten

@Sadulla ,

I may be wrong (I'm just a customer) but I'm afraid the answer is no...

Officiële oplossing

Community Manager

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2.1K Berichten

Hello @Sadulla ,

In your case, you need to contact the hey! customer support, because you won’t be able to make the request through the website.

You can contact us directly via our social media (Facebook or Instagram) or via WhatsApp.

Backpacker

 • 

470 Berichten

@Rizlaine​ ,

Je note l'info, ça pourra servir plus tard pour aider quelqu'un d'autre...

Bonne journée.

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